Privacy Policy

At coolwellac, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website and purchase our products.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or provide us with your personal information.

What information we collect

We may collect the following personal information from you when you use our website or purchase our products:

  • Contact Information: name, email address, phone number, and shipping and billing addresses
  • Payment Information: credit card number, expiration date, and security code
  • Order Information: order details, including the products purchased, order date, and payment information
  • Website Usage Information: information about how you use our website, such as your IP address, device type, and browser type
How we use your information

We may use your personal information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders and our products
  • To improve our website and your shopping experience
  • To prevent fraud and protect the security of our website and our customers
  • To comply with legal and regulatory requirements
How we share your information

We may share your personal information with the following third parties:

  • Service Providers: we may share your information with third-party service providers who help us process payments, fulfill orders, and improve our website.
  • Legal Requirements: we may disclose your information if required by law, court order, or government investigation.
  • Business Transfers: if we sell or transfer our business, we may transfer your personal information to the new owner.

We may use cookies and similar tracking technologies to collect website usage information and improve our website. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Your Rights

You have the following rights regarding your personal information:

  • The right to access your personal information and receive a copy of it
  • The right to correct any inaccurate or incomplete personal information
  • The right to request deletion of your personal information
  • The right to object to the processing of your personal information
  • The right to withdraw your consent for the processing of your personal information

To exercise your rights, please contact us using the information provided below.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We may retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

Contact Us

If you have any questions or concerns about this Privacy Policy or our use of your personal information, please contact us using the following information:

Coolwell Air Conditioning
P.O.Box 12729
Dubai, UAE
[email protected]